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Payment
We accept the following payment methods.
| Payment Method |
Available Currencies |
Available Countries |
Credit Card Debit Card Paypal |
Yen, US Dollar, EURO, Canadian Dollar, UK Pound, Australian Dollar, New
Zealand Dollar, Swiss Franc, Hong Kong Dollar, Singapore Dollar, Swedish
Krona, Danish Krone, Norweigian Krone, Hungarian Forint, Czech Koruna,
Polish Zloty
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All over the word |
| Cash on Delivery |
Yen  |
Japan only  |
|
Note:
1. You must select the available currency before you select the payment
method. If you selected the wrong currency when you ordered, your order
may be cancelled.
2. We can't accept the other methods, If you paid by the other method,
we will not ship the products or will charge the extra cost.
| 1. |
Credit Card / Debit Card / Paypal |
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If you want to pay by Card (Card Payment) |
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Even If you don't have a Paypal account, you can pay through Paypal by credit card easily.
Here is how this payment works:
| -- the flow after you selected a delivery method -- |
| 1. |
Select 'Credit Card / Debit Card / Paypal' option |
| 2. |
Agree with the Condition Agreement, and mark the check box. |
| 3. |
Click 'Cotinue' button |
| 4. |
Confirm the order, and click on the 'Confirm Order' button. |
| 5. |
Jump to Paypal automatically. |
| 6. |
Click 'Continue' link (Picture) |
| 7. |
Enter your information and Click the 'Review Order and Continue' button. (Picture) |
| 8. |
Click 'Pay Now' button (Picture) |
| 9. |
Click 'Return to Cosmates Japan' Button (Picture) |
| 10. |
Return to our site (Picture) |
|
You must return to our site by the following button after you paid.

Because In this payment, paypal sytem doesn't make you return to our site from paypal automatically.
If you don't it, your order will not be recorded in our database, and you will not receive any confirmation e-mail from us. (You will receive an e-mail from paypal, but it is not an e-mail form us.)
In this case, you order will be canceled, and your payment will be refunded.
|
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If you want to pay form paypal account (Paypal Payment) |
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If you have a Paypal account, you can pay very easily.
Here is how this payment works:
| -- the flow after you selected a delivery method -- |
| 1. |
Select 'Credit Card / Debit Card / Paypal' option |
| 2. |
Agree with the Condition Agreement, and mark the check box. |
| 3. |
Click 'Cotinue' button |
| 4. |
Click 'Confirm Order' button |
| 5. |
Jump to Paypal automatically. |
| 6. |
Enter your e-mail address for paypal and password and click 'Continue' button. |
| 7. |
Click 'Pay Now' button |
| 8. |
Return to our site automatically. |
|
You must not click any buttons of your browser before you complete returning
to our site from paypal, because In this payment, paypal system makes you return to our site from
paypal automatically at the end.
If you do them, your order will not be recorded in our database and you
will not receive any confirmation e-mail from us. (You will receive an e-mail from paypal, but it is not an e-mail form us.)
In this case, you order will be canceled, and your payment will be refunded
later.
|
| 2. |
Cash on Delivery (Japan Only) |
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If you live in Japan, you can select this method. |
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You have to pay the fee 250 yen other than the total of product prices
and the shipping cost.
Please prepare the total amount in cash in advandce, and hand money to
the post man when the package is delivered.
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Note: If we could not stock the products you ordered...
If you have written requests about this situation in advance, we will process
your order according to your request.
If not, we remove the productts we couldn't stock from your order, and
ship the remainders only.
If we couldn't stock the whole of your order, we cancel your order and refund the whole of your payment immediately.
If we couldn't stock a part of your order, we will refund the difference
immediately.
|
Cancelation
We can accept the cancelation after completing of order.
But you have to pay the following handling fee. (Fee Amount = Sub-Total x Fee Rate / 100 )
|
Cancelation Fee |
|
| Passed Time |
Fee Rate |
| Normal Period |
During Sale |
| Up To 1 day |
0% |
10% |
| Up To 3 days |
5% |
20% |
| Up To 5 days |
10% |
30% |
| Up To 7 days |
15% |
40% |
| More than 7 days |
20% |
50% |
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